At Hands, we believe in serendipity and the power of community support.
Arleen mentioned to a friend that she was searching for a reliable mechanic. Her friend, having had a positive experience donating a car to Hands, recommended she get in touch. Trusting this referral, Arleen reached out, and our team of technicians took a look at her vehicle. After a thorough evaluation, we had to share the difficult news that the cost of the repairs would exceed the car’s value. We advised her to consider a new vehicle, understanding the financial challenges she might face.
For a while, Arleen persevered with her old car until it finally gave out. She then relied on public transport for several weeks. Knowing her situation, Hands had kept Arleen on the list for potential car placements. Just when she was contemplating her next move, Crystal contacted her with some exciting news. Hands had a donated car that seemed a perfect fit. Arleen visited the Hands East location in Aurora and instantly connected with the car during her test drive.
It’s worth noting that Arleen’s job at Denver Parks and Rec requires her to traverse the city, making a dependable vehicle essential. Additionally, as the guardian of an adult son with special needs and sharing custody of her grandson, having a secure and reliable car is crucial for her family.
Arleen shared heartfelt feedback about her experience with Hands. She expressed gratitude that we remembered her unique situation and reached out at a moment when she was starting to lose hope. We’re proud that our partnership with Colorado Credit Union made her journey smooth. She loved the little touches like being able to write a thank you note to the car donor, and was delighted to find a bow on her new car to celebrate the placement. Everything came together at exactly the right time.
For us at Hands, it’s moments like these that reinforce the importance of our mission. We’re here to support our community, ensuring everything falls into place when it’s needed most.