The Hands' TLC Program

Apply for Automotive Services

Welcome to the TLC Program (Transportation at Low Cost)

The TLC Program is the entry point to services offered by Hands of The Carpenter for working single mothers. Car troubles can occur unexpectedly and create stressful and expensive challenges. The aim of this program is to provide much-needed automotive services at a percentage of what services would cost elsewhere.

Want to know how to enter the program?

Read all of the information below and in the blue section to understand the TLC Program’s purpose, limitations and eligibility requirements. 

The TLC Program Has 3 Components:

  1. Vehicle Evaluation:  Prior to vehicle repairs a complimentary evaluation is completed and a list of recommended repairs is provided to the client.  
  2. Vehicle Repairs: Hands provides vehicle repairs at 50% of the retail cost for parts and labor to address recommended repairs provided during the vehicle evaluation.
  3. Vehicle Placement:  The TLC Acquisition Program offers a vehicle at 50% of the retail cost. (The vehicle placement program is not accepting new applications at this time, please contact Client Services at care@ehands.org to check in on the status of this program.)
Two mechanics work on the engine of a car in the garage

Types of TLC Program Repairs

Our main focus is the safety and longevity of the vehicle 

  • Brake System
  • Steering & Suspension
  • Exhaust System
  • Window / Windshield Replacement
  • Drivability & Computer Systems 
  • Filter & Maintenance 
  • Timing Components 
  • Fuel Systems
  • Starting & Charge Systems
  • Air Conditioning & Heater Unit 
  • Tires 

TLC Program Limitations

Hands of The Carpenter is unable to do the following repairs through the program:

  • Repairs that exceed the vehicle’s value 
  • Rebuild or replace transmissions 
  • Rebuild, replace or reseal engines 
  • Repairs and vehicle damages that are a result of an accident or vandalism 
  • Make repairs on vehicles with an ignition interlock device or breath alcohol ignition interlock device (IID and BAIID) 
  • Known vehicle manufacturer’s design defects that cause significant issues that can hinder the viability of a reliable vehicle and are documented to constantly fail in certain vehicle’s makes and models.
  • Repairs on vehicles more than 20 years old
  • Repairs on vehicles classified as luxury or sport vehicles
Two Boys And A Single Mother Are Standing

Program Requirements

Applicant must be a working single mother* with dependent children residing in one of the following counties:  Adams County, Arapahoe County, Boulder County, Broomfield County, Denver County, Douglas County, and Jefferson County

For TLC Vehicle Repair Program:

  • Applicants must be valid legal drivers, and must be able to prove it with the following documentation: 
  • Valid driver’s license
  • Current vehicle registration (Must be registered in client’s name and have permanent plates)
  • Current vehicle insurance
  • Applicants must show proof of current employment
    • W2 Employment – two paystubs showing hours worked
    • Self-Employment – EIN#, 1099 and current invoice or a contract to show proof of hours worked per week. 

For TLC Acquisition Program:

(The vehicle placement program is not accepting new applications at this time, please contact Client Services at care@ehands.org to check in on the status of this program.)

Applicants must provide the following documentation:

  • Copy of a valid driver’s license.
  • Copy of your motor vehicle record (obtain a copy at https://mydmv.colorado.gov)
  • Applicants must show proof of current employment
    • W2 Employment – two paystubs showing hours worked
    • Self-Employment – EIN#, 1099, and current invoice or contract to show hours per week. 

*For program qualification purposes, a single woman is someone who identifies as a woman and is financially supporting herself; who is caring for dependents on her own; is a widow; is separated from her spouse but not divorced; is divorced; (a single person may share a living space with roommate(s) who each maintain separate financial responsibility). She may be dating (but not living with) a partner and would still be eligible for the Hands program.

Payment Details

  • Clients pay 50% of the retail cost for parts and labor of authorized services. 
  • Payment for authorized services is due at the time of vehicle pick up. 
  • Vehicles cannot be released until payment is made.
  • Hands does not offer payment plans or financing for vehicle repairs

After participating in the TLC Program, clients may be invited to qualify for the Lift UP (Upward Progress) Program. To learn more about the Lift UP Program, Click Here.

Process to Enter the Hands TLC Program

Read all of the information here to understand the program’s purpose, limitations, criteria and process for entry, and connection to Hands’ long-term service program

Apply

Click on the button below to begin the application process, which includes answering a series of questions to determine your eligibility for services.

Send in Documents

If you complete the application successfully, you will receive instructions on how to send in
(1) copy of driver’s license,
(2) car registration
(3) proof of insurance
(4) proof of work hours/employment

Next Steps

Once we receive your application and all required documentation, we will process your application. If approved, you will be transitioned to Automotive Services to schedule a welcome evaluation for your vehicle.

Apply Now for the TLC Program